If you need a service that isn’t part of the usual offerings, your concierge agent will work to find a solution by leveraging their network of trusted providers. They’ll ensure that any special requests are handled efficiently and to your satisfaction.
Can I pause my membership if I’m traveling or away from home?
Yes, we offer flexible options for members who may not need services temporarily. Speak with your concierge agent to discuss how to manage your membership during extended absences.
How quickly can I expect service?
Your concierge agent works to address your needs as quickly as possible, often scheduling same-day or next-day service for urgent issues. For emergencies, support is available 24/7.
Can I use the service for emergencies only?
Yes! While the service is designed for both routine and emergency needs, many members value having a trusted professional available 24/7 for unexpected situations like storm damage, plumbing leaks, or power outages.
What is included in the initial home assessment?
The initial home assessment is a comprehensive evaluation of your property to identify potential maintenance needs, safety concerns, and areas requiring immediate attention. This allows your concierge agent to better understand your home and provide personalized care.
What happens if I need help with something outside regular services?
Your concierge agent is there to assist with any home-related needs. If the request is outside the scope of regular services, they will coordinate with experts or vendors to provide a solution, always keeping your best interests in mind.
Can I customize the services based on my needs?
Absolutely! Care Concierge Services is designed to be flexible and personalized. Your concierge agent will work with you to tailor services to your specific requirements.
How much does the service cost?
The membership fee is $175 per month, which includes the initial home assessment and one hour of service work. Additional services are charged at fair, competitive rates.
Who provides the actual services?
Care Concierge Services partners with a network of trusted, vetted professionals in various fields, including plumbing, electrical work, cleaning, landscaping, and more. All providers are selected for their expertise and reliability.
How is this service different from hiring individual contractors?
Unlike hiring individual contractors, Care Concierge Services provides a single point of contact who manages everything for you. This ensures reliable scheduling, vetted professionals, and consistent service quality, saving you time and stress.